Technical Support

Use of the patented Cuff Jacket Duo is recommended for Welch Allyn 52000 series monitors. The Cuff Jacket creates a controlled and repeatable cuff volume without the need for bulky mandrels.  Use of the Cuff Jacket is suggested for optimum repeatability on most monitors, and is required on a few older NIBP monitors such as Welch Allyn 52000 series.  If you're experiencing C05 errors or inconsistent readings on 52000 series monitors, this accessory is essential (insert Adult size cuff inside the smaller jacket loop).

Optimizing SimCube^TM NIBP Simulation Results - This 3-page technical paper discusses NIBP device accuracy, NIBP device differences, provides tips on setting up your SimCube, and provides sample data comparing how different manufacturers' patient monitors perform under SimCube simulation.

General Assistance

If you experience any problems with your product or would like more information, please call 800-541-9802 for Technical Support. 

Information on Warranty, Repairs and Returns may be found here. 

Our List of Services is here. 

Pronk Technologies is dedicated to providing accurate and timely responses to all of our customer's requests.  E-mail requests for technical support may be addressed to support@pronktech.com.  Requests for information may be addressed to info@pronktech.com.