How do we go about calibrating Pronk products?

All Pronk Technologies products can be sent back to our corporate office for calibration. We have also partnered with a company called Spectrum Technologies who can come on-site to perform calibrations. You can contact them at 800-342-7748.

How often does it need calibration?

We recommend an annual calibration interval for all our test equipment products.

Are Pronk test equipment products traceable back to NIST standards?

Yes. All products test equipment products ship with a certified calibration certificate traceable back to NIST standards at no additional charge.

What is the Warranty?

All our products carry a limited four year warranty on both parts and labor. Please contact us for more details.

Is the device rugged enough to withstand a drop?

Yes. All Pronk products are designed to pass being dropped 50 times at 3.0 feet with no failures of the electronic or mechanical parts.

Do you have reference accounts I can contact?

Yes. We have over 20,000 products in use all over the world (as of Jan. 2015) and have thousands of satisfied customers. Let us know where you are located and we can provide a detailed reference list.

Where are the products manufactured?

Pronk Technologies is located in Sun Valley, California. We manufacture all of the products here in the USA, therefore any necessary repairs or support is all readily available.

Who is Pronk Technologies?

Pronk Technologies is a small and agile company with most of our team coming from the vital signs monitoring industry. In fact, we have a combined 45 years experience designing, supporting, testing, assembling and repairing vital signs monitors. Pronk was established in 2001 by the former Director of Engineering from Medical Data Electronics.